Privacy Policy

Last Updated: January 22, 2026

At Charpwallet, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

To provide our services, we may collect the following information:

Personal Details: Name, email address, and phone number.
Transaction Data: Details of the services you purchase (e.g., phone number for airtime, meter number for electricity).
Log Data: Your IP address, browser type, and usage patterns.

2. How We Use Your Information

We use the collected information to:

Process your transactions and deliver services instantly.
Send transaction receipts and account notifications.
Improve our website functionality and customer service.
Prevent fraudulent activities and ensure platform security.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database.

4. Third-Party Sharing

We do not sell or trade your personal information to outside parties. This does not include trusted third parties (like payment processors and telecommunication providers) who assist us in operating our platform, so long as those parties agree to keep this information confidential.

5. Your Rights

You have the right to access, correct, or delete your personal information stored on our platform. You can do this through your account settings or by contacting our support team.

Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at support@charpwallet.net.ng.